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AccessAble Help Desk Professional Edition 2.59

Size

 22.15 MB

License

 Shareware

Price

 499 USD

Category

 Business & Finance / Others

Operating System

 WinNT 4.x,Windows2000,WinXP,Windows2003

Developer

 Dennis Baggott and Sons

 

AccessAble Help Desk Professional Edition 2.59 Review




AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well
as .asp and .html pages for quickly recording, updating or searching data via browser. The Read/Send Email Window let's technicians respond to email from within the program and add an email message to the support request database with one mouse click. The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft's CDO SYS. Email read/send requires Microsoft Outlook or Outlook Express. There are no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports or custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.

New in this version: Many changes to windows and web interface

Screenshot:

AccessAble Help Desk Professional Edition
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File size 22.15 MB

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help desk, computer inventory, web enabled help desk, support requests, customer support,

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